So very curious about this one you see a lot of neo banks or digital banks that have a rose in fintech They have millions of users because they've got a beautiful interface and platform and so on and usability is exceptional but yet Trends tend to show that even though more and more opening up to them legacy banks are still the ones that are trusted and So if you're looking at well if you're looking in the UK you look at Monzo for instance. A lot of people have Monzo cards but very few people use it as their primary bank account. They will also have alloys or barclays or something like that. So I'm very curious, would you use someone like Revolut, Monzo, Tide, Starling as your primary bank account where you get your salary paid into or would you not trust them with that and still keep a a legacy bank account like a Lloyds Bank and At West, any of that.
I think the legacy banks have the upper hand when it comes to things like loans and mortgages and depositing money, but I do see digital banks kind of taking over over the next 10 15 years as legacy banks kind of follow suit.
Yeah, no fair enough. It's interesting to see and it's definitely cool to see that they are Getting into more and more of these areas and getting more and more trust from the public So you never know, it might see some serious competition.
Interesting mate, that's exactly kinda what the general consensus tend to be. But do you know or do you ever feel for what exactly is that makes you not trust them and why you feel their shit? Is it just lack of services, interface or is it?
For me it's just a general concern, like it's nothing based on economics or any kind of stuff like that It's just the fact that a digital bank appeared from nowhere and can disappear to nowhere with all my money I just don't trust them at all.
And most of the time digital banks do not have good customer support Because everything is just proper digital like them live chats or emails I would rather go into the bank and sort everything out straight away.