One more thing that we're starting to forget here, one of my district managers told me this and I'll never forget this. Customer service starts with the customer, all right? So yes, these people are working, but it's not for you to come in with your attitude or bringing in your issues from your life and putting it on these people. That's not what that's all about. And that's what happens a lot. Like I said earlier in my comment, I've been working customer service for 25 years. Come on now.