Stereo Community Guidelines

Last updated: 29 September 2020

These Guidelines outline how you can help keep Stereo a safe, interactive, and fun space to speak freely and interact with the community. Separately, our Terms of Service are an agreement outlining our obligations to you and your obligations to us (one of which is to follow these Guidelines when using our Service). For additional information, please refer to our Terms of Service.

Any violation of these Guidelines could result in your account being temporarily limited, deactivated, or banned. We reserve the right to monitor, report and take down content including audio, image, and text that violate these Guidelines to ensure the safety of the Stereo community.

Stereo’s mission is to be an authentic platform for our creators to exercise self-expression and continue to grow a community where everyone can interact safely. We are working on building a community that can be an authentic and safe place for our users to exercise their inspiration, expression, and be able to speak freely. In order to be successful in this mission, please help us to adhere to the Guidelines for our creators and community.

Our goal is to cultivate an environment for authentic conversations by keeping incitement, phrases, or ideology that promote attacks on a person or group, hateful conduct, and harassment through conversations and accounts off our platform. When using Stereo, users are required to comply with applicable laws, rules and regulations.

What's covered by these Guidelines?

  1. Illegal Activity

  2. Stereo prohibits reports, conversations or other forms of content   that encourage, offer, or solicit illegal activity, such as:
    • supporting or praising terrorism, organized crime or hate groups;
    • offering sexual services;
    • selling firearms, drugs, counterfeit goods or other illegal goods and services;
    • developing, designing, manufacturing or producing missiles, nuclear, chemical or biological weapons.
  1. Harassment, Bullying and Hate Speech

  2. Stereo will not tolerate conversations or other content that encourages or incites violence, hatred or harm against an individual or a group of individuals on the basis of the following protected attributes or characteristics-: age, disability, race, ethnicity, religion/belief, sex/gender, sexual orientation, gender reassignment, pregnancy/maternity, marriage/civil partnership, national origin, or veteran status. This also includes not promoting hateful ideology or threatening or attacking others on the basis of these protected characteristics. We may disable your account and take down content if we see (or are notified of) evidence of harassment, bullying or hate speech.

    There may be situations where we allow conversations or other content that refer to someone else's hate speech in order to educate others and raise awareness. Other times, words or phrases that might otherwise violate these Guidelines may be used self-referentially or in an empowering way. In these instances we will examine the intention of the person making the statement, and shall decide, at our own discretion, whether to take down content, ban or disable an account.

  1. Threats

  2. Statements of intent to commit violence or cause distress and anxiety toward an individual or group of individuals are prohibited under these Guidelines and may result in your account being disabled, or the removal of content that we consider to violate these Guidelines.  We will also not tolerate any conversations or other forms of user-generated content and communications deliberately degrading or humiliating other users or encouraging those actions.

    We may also report credible threats of violence to the local authorities which will result in a permanent ban from Stereo.

  1. Self-injury and Harm

  2. Stereo prohibits content or interaction among users that supports, glorifies or enables users to inflict physical or mental harm on others or themselves- for example, cutting, eating disorders, or suicide. We also don't allow compulsive engagement with Stereo in a way that may negatively impact on a user's mental health and wellbeing.  However, we will allow users to talk about suicide and self-injury in a way that helps raise awareness about these issues.

  1. Privacy Infringement

  2. Content and conversations that reveal or threaten to reveal personally identifiable information without express permission from the individual are prohibited. This can also include audio streaming without someone’s knowledge or permission. Examples of personal information include a person's:

    • Residential address
    • Email address
    • Phone number
    • Bank statement
    • Social security number
    • Passport number/Government Issued ID information
    • Health information
  1. Age Policy

  2. Stereo currently only allows users over the age of 18 to have an account to allow creators to express themselves and share opinions including mature content and discussions that may not be appropriate for minors. Any violation of this age restriction can result in a banned or disabled account. You must be aged 18 or over to use Stereo. This includes participation in any contests (or benefiting from any related prizes) that we may hold from time to time. When you sign up to use Stereo you will be asked to confirm your date of birth so that we can check that you are 18 or over. If you are not aged 18 or over you are not permitted to use Stereo.

  1. Spam/Imposter Accounts/Solicitation

  2. Stereo does not permit fake or bot accounts, which includes accounts that are created spam users with unsolicited content, offers or promotions. We may disable a user’s account if we notice the following activity:

    • Having multiple conversations from different profiles;
    • Repetitive or non-constructive conversations or audio; or
    • Any other type of activity which gives us a reasonable suspicion to believe that a user account is a fake or bot account.
  1. Intellectual Property

  2. Stereo respects intellectual property rights and requests that you do too. Stereo does not permit the use or sharing of audio recordings or any other content that violates or infringes someone else's copyrights, trademarks, or other intellectual property rights. For example, you must not use any content that is the property of someone else

  1. How to Report or Manage Violations or Harassment

  2. If you see or hear something that you think goes against these Guidelines, please help us keep Stereo a safe and respectful place by reporting a violation via our app or by e-mailing us at info@stereo.com.

  1. Evading Suspension

  2. Finally, creating a new account after being suspended can result in a permanent ban from Stereo and may give rise to further action pursuant to our Terms of Service.

If you have questions or want to report inappropriate behavior, please email help@stereo.com.