Being a woman born in the very last year of the 80s and grew up in the 90s, I must say I do remember hearing a time when my mom would be on the phone and talking to a live customer service agent on the phone. I remember when I got my first phone, being able to call in and talk to a live customer service agent with ease. This AI tech is semi-new. So it got me thinking. What do people prefer when it comes to handling their processes, their requests, their questions, etc.? Do you think there is room for AI tech or would you like to see them bring it back with these live customer service agents when we have things that we want to handle pertaining to our accounts. So do you prefer to speak with a live customer service agent on the phone? Or do you like talking to the company's AI tech? Why or why not? Comment below. Let's Let's talk about it.

Oh my god yes they have to be in person OK the only bill that I will pay where I don't have to talk to somebody is my water bill no problem I called him on the weekend or at night I get it convenient but I much prefer to speak to a person passes nicer and then like you know the whole thing with the same the number or pressing the number LOL it's like I necessary

Well, since I have a small speech impediment, I prefer to speak with a live agent as opposed to AI tech. But you know, it all depends on the scenario that you're going to in the age that you're that.