And what I mean by that, there's a lot of people out there that will do something called bait and switch. They will lay a trap of emotional turmoil, wait for the victim to fall prey to it, and then suddenly start recording and make it sound like something that it may not be. So I'm not going to make a judgment call on the girl, you know, Trippin.

I'm not going to make a judgment call on the fast-food worker who is clearly upset because I don't know the situation and I would caution people to use the same neutrality on the situation. I mean while we might be seeing someone who's out of control we don't know what brought those emotions to the surface so.

There is a such thing as reactivity to abuse, and that's, we might be seeing that from the worker towards the customer, clearly the customer and her had some kind of beef with each other before the recording started, so, anyway, whatever happened, I hope, you know, everything turned out to be okay.